Global luxury brand, Naked Wardrobe, is currently seeking a highly experienced Seasonal Customer Service Representative to join our fast-paced team. Must be a team-player who provides professional and confidential support while delivering a positive experience to all clients. Candidate must be highly organized, efficient, manage multiple tasks under tight deadlines, and is a true self-starter who can work both independently and also work well within the team.
DUTIES INCLUDE BUT NOT LIMITED TO:
- Handling high volume of emails, and communicating with customers on a global scale
- Responding to social media inquiries, comments, and messages
- Handling orders and returns as needed
- Assisting returns department when needed
- Filing and copying as necessary
- Additional duties as assigned
REQUIREMENTS:
- Must have 3+ years of customer service experience via email communication
- Type 65+ words a minute
- MAC savvy
- Must be familiar with Microsoft Outlook/Microsoft Office
- HappyFox efficient is a plus
- Strong organizational skills
- Excellent oral and written communication
- Typing skills must be top notch
- High degree of accuracy and attention to detail
- Must reside in Los Angeles
